Last updated: November 2026
Crag-spark is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page outlines how we comply with these regulations and your rights under GDPR.
Crag-spark acts as the data controller for personal information collected through our website and services. We are responsible for deciding how and why your personal data is processed.
Contact details:
Email: [email protected]
Address: 47 Beaumont Street, Oxford, OX1 2NP, United Kingdom
We process your personal data only when we have a lawful basis to do so under GDPR Article 6:
When you submit forms, accept cookies, or provide explicit consent for specific processing activities.
When processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract.
When we must process your data to comply with legal requirements.
When processing serves our legitimate business interests, provided these interests do not override your fundamental rights and freedoms.
You have the right to request confirmation of whether we process your personal data and to access that data along with supplementary information.
You can request correction of inaccurate or incomplete personal data we hold about you.
Also known as the "right to be forgotten," you can request deletion of your personal data when there is no compelling reason for its continued processing.
You can request that we limit how we use your data in certain circumstances, such as while we verify the accuracy of contested data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
You can object to processing based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significant effects.
To exercise any of your GDPR rights, please contact us at [email protected] with your request. We will respond within one month of receiving your request, though this may be extended by two months for complex requests.
We may need to verify your identity before fulfilling your request to ensure we are disclosing information to the correct person.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR Article 33.
We primarily store and process data within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.
For questions about GDPR compliance or to exercise your rights:
Email: [email protected]
Address: 47 Beaumont Street, Oxford, OX1 2NP, United Kingdom